FAQ

1. Order

All our cookies are freshly baked to order in our colony.

Please place your order at least 5 days in advance via our Shop.

After you have submitted an order, we will text you within 24 hours to confirm the details.

2. Payment

We can accept payment only via PayNow at this point.

After we have received your order, our penguins will send you the payment details.

Please note that we can confirm the order only after you have made the full payment. Once your order is confirmed, it is non-refundable.

3. Storage

We don’t use any preservatives in our colony. Hence it is best to consume the cookies within 3 weeks after receiving them.

Oh ya, these cookies are really easy to store too! Basically, you just need to keep them at a cool and dry area.

4. Collection

Choose either

  • Self-collection at Serangoon North; or
  • $8 Island-wide delivery (exclude Jurong Island, Sentosa, or Tuas)

Free delivery for orders above $100! (to one location)

Next Fulfilment Date: 14th to 20th SeptemberOrder Now